Terms and Conditions

Terms and Conditions

Last Updated: 20/01/2025

Welcome to Blinds and Flooring Studio (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website www.blindsflooring.co.za, as well as the sale of products and provision of services, including flooring and blinds installations. By accessing or using this website and placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our website.

1. General Terms of Use

• 1.1 License to Use:
  We grant you a non-transferable, limited license to access and use our website for personal, non-commercial purposes. This license is contingent upon your compliance with these Terms and applicable laws.

• 1.2 Breach of Terms:
  In the event of a breach of these Terms, we reserve the right to suspend or terminate your access to the website and any associated services, including orders and installations, without prior notice.

• 1.3 No Framing or Linking:
  You may not frame, mirror, or link to any part of this website unless explicitly authorized by us in writing.

• 1.4 Legal Capacity:
  By using our website, you confirm that you have the legal capacity to agree to and enter into a binding contract under South African law.

• 1.5 Accuracy of Information:
  You agree to provide accurate, complete, and truthful information when using the website, submitting orders, or engaging in any interaction with us.

• 1.6 Intellectual Property Rights:
  All content on this website, including text, images, trademarks, logos, and design elements, are owned by Blinds and Flooring Studio or our third-party licensors. Unauthorized use, reproduction, or distribution of any content is prohibited.

• 1.7 Restrictions on Use:
  You are prohibited from modifying, reverse-engineering, renting, leasing, copying, or exploiting any part of this website without our written consent.

• 1.8 Risk of Use:
  You use this website at your own risk. We make no warranties regarding the accuracy, availability, or functionality of the website. We are not responsible for any damages arising from your use of the website.

• 1.9 Indemnity:
  You agree to indemnify and hold Blinds and Flooring Studio, its directors, employees, and agents harmless from any claims, losses, or damages arising from your use of this website.

• 1.10 Limitation of Liability:
  Our liability to you for any direct damages arising from your use of this website is limited to R100. We are not responsible for any indirect, consequential, or punitive damages.

2. Terms of Sale

• 2.1 Introduction:
  These terms apply to any transactions where we provide goods or services through this website, including the sale of flooring, blinds, and installation services.

• 2.2 Parties Involved:
  Blinds and Flooring Studio is the vendor, and you, the user, are the customer for the purpose of these terms.

• 2.3 Agreement Formation:
  An agreement between us and you is formed when we dispatch the goods to you. Any order cancellation by us will result in a full refund of any payments made.

• 2.4 Order Process:
  By placing an order, you represent that:

  • You have the legal capacity to enter into a transaction.

  • Orders are considered accepted upon dispatch of goods.

  • We may cancel an order and refund the payment if necessary.

  • Orders are treated as separate agreements, but breaching one order may result in a breach of all orders.

• 2.5 Goods and Delivery:

  • The costs of packaging and delivery are borne by you unless otherwise specified.

  • We aim to dispatch goods promptly but are not liable for delays or cancellations. Please refer to our Shipping & Returns Policy for more details.

  • Risks associated with the goods pass to you upon delivery. Ownership of the goods passes once full payment is received.

  • If you opt to install the products yourself (DIY), warranties and product guarantees may no longer apply.

• 2.6 Product Information:
  We strive for accuracy in presenting product details, but colors, sizes, and designs may vary from what is displayed on your screen.

• 2.7 Data Collection and Use:
  When you provide personal information, you grant us the right to use this information for processing orders and providing services. We may store and use this data in compliance with our Privacy Policy.

• 2.8 Intellectual Property:
  All intellectual property rights in our products, including any designs, patents, and trademarks, remain the property of Blinds and Flooring Studio. Unauthorized use or infringement of these rights will result in legal action.

• 2.9 Product Disclaimer:
  We disclaim all warranties to the fullest extent allowed by law. We are not liable for defects caused by misuse or failure to follow installation instructions. If you choose to install the products yourself, any warranties or guarantees will be void.

• 2.10 Payment Terms:
  You agree to pay the full amount for any products or services purchased through our website. Payments must be made via the payment methods offered on our website. You may not withhold any payments for any reason.

• 2.11 Indirect Damages Exclusion:
  We are not liable for any loss of profits, goodwill, or any indirect damages arising from the use or inability to use our products or services.

• 2.12 Breach of Agreement:
  You agree to fulfill all obligations outlined in this agreement. If you breach any part of this agreement, we reserve the right to take legal action to recover any damages or losses.

• 2.13 Termination:
  We may terminate this agreement immediately in exceptional circumstances, including the discontinuation of goods, legal compliance issues, or operational difficulties. We will provide you with written notice in such cases.

• 2.14 Dispute Resolution:
  We aim to resolve any disputes amicably. If disputes cannot be resolved through negotiation, they will be subject to mediation and, if necessary, arbitration. All disputes will be governed by South African law.

• 2.15 Force Majeure:
  Neither party will be liable for failure to perform its obligations due to circumstances beyond its control, such as natural disasters, strikes, or governmental actions. If such circumstances persist for over 60 days, either party may terminate the agreement.

• 2.16 Entire Agreement:
  These Terms represent the entire agreement between you and us regarding the use of the website and any transactions. Any amendments will be posted on this page.

• 2.17 Modifications to Terms:
  We reserve the right to update or amend these Terms at any time. Any changes will apply to future orders or use of the website.

• 2.18 Governing Law and Jurisdiction:
  These Terms and any disputes will be governed by South African law. By using our website, you consent to the exclusive jurisdiction of the South African courts.

3. Privacy Policy

• 3.1 Purpose of the Policy:
  This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or make purchases.

• 3.2 Personal Information:
  Personal information refers to data collected from you when you submit orders or when you browse our website. This may include contact information, delivery details, and browsing history.

• 3.3 Acceptance of Privacy Policy:
  By placing an order or submitting personal information on our website, you consent to this Privacy Policy.

• 3.4 Data Collection Methods:

  • Upon Submission: We collect details such as your name, contact details, and delivery address when you place an order.

  • Automatically: We collect data such as your IP address, browsing activity, and cookies while you browse our site.

• 3.5 Purpose for Data Collection:
  Your personal information is used to process orders, provide customer support, and improve our website’s services.

• 3.6 Consent and Sharing:
  We will obtain your consent for data collection as required by law. We may share your information with third parties to fulfill our obligations, such as shipping and payment processors.

• 3.7 Data Security:
  We implement security measures to protect your personal data from unauthorized access or disclosure. Our website is hosted on secure servers to ensure the confidentiality of your information.

• 3.8 Data Retention:
  We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy.

• 3.9 International Data Transfers:
  Your data may be transferred outside of South Africa to fulfill services or comply with legal obligations. We ensure that any such transfers comply with applicable data protection laws.

• 3.10 Updating or Removing Data:
  You have the right to access, update, or delete your personal information. Please contact us if you wish to make changes to your data.